special delivery & returns


If you have any questions or concerns regarding your unique Shanta Mia bag or help regarding your order, please contact us at: shantamia@gmail.com 

 

 

Personalised orders

 

Domestic Delivery

Shanta Mia is based in Kuwait and delivers locally through Aramex. We will endeavour to dispatch all orders within 24-48 hours on working days* once payment has been approved.
A 3.00 KWD delivery charge will apply.

*Business days are from Sunday-Thursday, excluding public holidays.

 

International Shipment

All international deliveries are unique. Please contact us for a personalised shipment quote at shantamia@gmail.com 

Base prices are determined in Kuwaiti Dinars and converted into USD, British Pounds and Euros based on the current conversion rates. Additional import duties may apply and will be communicated to the customer prior to purchase.

 

Returns

Due to the one-of-a-kind nature of our products and in the interests of our customers, any goods purchased from Shanta Mia are not exchangeable and not refundable.  

If you have any queries about our Returns Policy or your order, please click here to contact us.

 

Repairs